Information specialists at HealthSouth San Francisco answer your questions
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To deliver excellent outpatient surgical services in a caring, friendly, convenient, professional and comfortable environment. 




 
“Second operation here and again staff and service excellent and staff friendly and courteous - above and beyond the call of duty. “Excellent”.

“Office personnel explained everything and very professional.The anesthesiologist was wanderfully caring and sincere. Assessment was perfect. The nurse who phoned was caring and professional”.

“I was completely satisfied by the entire staff. They were awesome. From the time I arrived until I left I was treated like a king. Please let the entire staff know they are truly the best. Thank you for making my stay truly sensational”.

When asked how we can improve our service to you, responded: “Improvement not needed. The entire staff were at their best. I couldn’t have asked for anything more perfect”.

“Thank you so very much for your kindness, for a job well done. My appreciation for everything, for all your help. Take care. Keep well”. 



 
1st. 20 Minutes ...$1.50
Each Additional 20 Minutes ...$1.50
Daily Maximum ... $15.00
Overnight Rate ... $15.00
Lost Ticket ...$15.00
After Hours Opening fee ...$25.00

Hours of Operation
Monday - Friday: 5:30 AM to 9:00 PM
Saturday & Sunday: Closed

  Patient Parking
The parking garage entrance is located on the south side of Sutter off Divisadero. The name of the garage is the San Francisco Medical Center.
There is metered parking surrounding the facility block.
There is non-metered parking a few blocks away from the facility.
The garage will allow the center to validate a quick patient pick-up that lasts less than 15 minuters.


 

 

THE PATIENT HAS THE RIGHT TO:

Receive the care necessary to help regain or maintain his or her maximum
state of health and, if necessary, cope with death.

Expect personnel who care for the patient to be friendly, considerate, respectful and qualified through education and experience and perform the services for which they are responsible with the highest quality of service.

Expect full recognition of individuality, including personal privacy in treatment and care. In addition, all communications and records will be kept confidential.

Complete information, to the extent known by the physician, regarding diagnosis, treatment and prognosis, as well as alternative treatments or procedures and the possible risks and side effects associated with treatment.

Be fully informed of the scope of services available at the facility, provisions for after-hours and emergency care and related fees for services rendered.

Be a participant in decisions regarding the intensity and scope of treatment. If the patient is unable to participate in those decisions, the patient's rights shall be exercised by the patient's designated representative or other legally designated person.

Make informed decisions regarding his or her care.

Refuse treatment to the extent permitted by law and be informed of the medical consequences of such a refusal. The patient accepts responsibility for his or her actions should he or she refuse treatment or not follow the instructions of the physician or facility

Approve or refuse the release of medical records to any individual outside the facility, except in the case of transfer to another health facility, or as required by law or third-party payment contract.

Be informed of any human experimentation or other research/educational projects affecting his or her care or treatment and can refuse participation in such experimentation or research without compromise to the patient's usual care.

Express grievances/complaints and suggestions at any time.

Change primary or specialty physicians or dentists if other qualified physicians or dentists are available.

Provide patient access to and/or copies of his or her individual medical records.

Be informed as to the facility's policy regarding advance directives/living wills.

Be fully informed before any transfer to another healthcare facility or organization.

Express those spiritual beliefs and cultural practices that do not harm or interfere with the planned course of medical therapy for the patient.

Have an initial assessment and regular reassessment of pain.

Education of patients and families, when appropriate, regarding their roles in managing pain, as well as potential limitations and side effects of pain treatment.

Have their personal, cultural, spiritual and/or ethnic beliefs considered when communicating to them and their families that pain management is an important part of care.

THE PATIENT IS RESPONSIBLE FOR:

Being considerate of other patients and personnel and for assisting in the control of noise, smoking and other distractions.

Respecting the property of others and the facility

Reporting whether he or she clearly understands the planned course of treatment and what is expected of him or her.

Keeping appointments and, when unable to do so for any reason, for notifying the facility and physician.

Providing caregivers with the most accurate and complete information regarding present complaints, past illnesses and hospitalizations, medications, unexpected changes in the patient's condition or any other patient health matters.

Observing prescribed rules of the facility during his or her stay and treatment and, if instructions are not followed, forfeits the right to care at the facility and is responsible for the outcome.

Promptly fulfilling his or her financial obligations to the facility.

Payment to the facility for copies of the medical records the patient may request.


 


Jessie Scott
ADMINISTRATOR

At the HealthSouth Surgery Center of San Francisco, we recognize the importance of staffing our facility with the highest quality professional health care support team for you and your surgeon. The staff includes Anesthesiologists, registered nurses, administrative personnel, as well as support staff, office personnel and surgical technicians.

Our staff is recognized for providing the highest quality of care. We appreciate the trust our patients have placed in the staff at the HealthSouth Surgery Center. We will make every attempt to honor that trust by providing the high-quality medical care you expect and deserve.







 


Kelly Bryan
BUSINESS OFFICE MANAGER


Kathy Sullivan
OPERATING ROOM MANAGER

Mena Brady
DIRECTOR OF NURSING
 

The fundamental human relationships involved in the delivery of quality healthcare services are the foundation of our way of doing business. Therefore, we place primary value upon our patients, their families and our employees.

We are dedicated to providing superior care to those individuals whose lives are entrusted to us. Our primary focus is to respond to their needs. Our dealings with them will be professional, courteous, helpful and cooperative.

Our employees are critical to our success as a corporation. We will respect their individuality, recognize and reward their good performance, provide opportunities for their growth and development and encourage their participation in the decision-making process.

We consider respect, trust and integrity to be essential in all our dealings. We expect honest, ethical behavior from ourselves, and we encourage it in others.

Our employees live and work in the larger context of society. Therefore, we value and encourage responsible individual and corporate citizenship. We recognize our obligation to be a positive influence in the communities in which we maintain a corporate presence.

We are progressive in our response to the changing needs of our business and prudent in the management of our resources. We value superior, high-quality work at the individual, unit and corporate levels.

Without apology, we are profit-oriented, for only profitable companies can adapt and survive to meet their long-term commitments to patients, employees and stockholders.



 
 
We are licensed by the State of California and accredited by the Joint Commission. Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided.



 

HealthSouth Surgery Center of San Francisco does not honor any advance directive. We provide the patient with information on our policy should a patient so inquire. Patients are advised of our policy on the pre-op phone call or prior to surgery. 


 
 
Read our Notice of Privacy Practices. 


 
 

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