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Information
specialists at HealthSouth San Francisco answer your questions
by e-mail
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Visit
our facility and get
the Ultimate Virtual Tour
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To deliver excellent outpatient surgical services in a caring, friendly,
convenient, professional and comfortable environment.
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“Second operation here and again staff and service excellent
and staff friendly and courteous - above and beyond the call of duty.
“Excellent”.
“Office personnel explained everything and very professional.The
anesthesiologist was wanderfully caring and sincere. Assessment was
perfect. The nurse who phoned was caring and professional”.
“I was completely satisfied by the entire staff. They were awesome.
From the time I arrived until I left I was treated like a king. Please
let the entire staff know they are truly the best. Thank you for making
my stay truly sensational”.
When asked how we can improve our service to you, responded: “Improvement
not needed. The entire staff were at their best. I couldn’t
have asked for anything more perfect”.
“Thank you so very much for your kindness, for a job well done.
My appreciation for everything, for all your help. Take care. Keep
well”.
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1st. 20 Minutes ...$1.50
Each Additional 20 Minutes ...$1.50
Daily Maximum ... $15.00
Overnight Rate ... $15.00
Lost Ticket ...$15.00
After Hours Opening fee ...$25.00 Hours
of Operation
Monday - Friday: 5:30 AM to 9:00 PM
Saturday & Sunday: Closed
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Patient
Parking
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The parking garage entrance is located on the south side of
Sutter off Divisadero. The name of the garage is the San Francisco
Medical Center. |
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There
is metered parking surrounding the facility block. |
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There
is non-metered parking a few blocks away from the facility. |
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The
garage will allow the center to validate a quick patient pick-up
that lasts less than 15 minuters. |
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THE PATIENT HAS THE RIGHT TO:
Receive the care necessary to help regain or maintain his or her
maximum
state of health and, if necessary, cope with death.
Expect personnel who care for the patient to be friendly, considerate,
respectful and qualified through education and experience and perform
the services for which they are responsible with the highest quality
of service.
Expect full recognition of individuality, including personal privacy
in treatment and care. In addition, all communications and records
will be kept confidential.
Complete information, to the extent known by the physician, regarding
diagnosis, treatment and prognosis, as well as alternative treatments
or procedures and the possible risks and side effects associated
with treatment.
Be fully informed of the scope of services available at the facility,
provisions for after-hours and emergency care and related fees for
services rendered.
Be a participant in decisions regarding the intensity and scope
of treatment. If the patient is unable to participate in those decisions,
the patient's rights shall be exercised by the patient's designated
representative or other legally designated person.
Make informed decisions regarding his or her care.
Refuse treatment to the extent permitted by law and be informed
of the medical consequences of such a refusal. The patient accepts
responsibility for his or her actions should he or she refuse treatment
or not follow the instructions of the physician or facility
Approve or refuse the release of medical records to any individual
outside the facility, except in the case of transfer to another
health facility, or as required by law or third-party payment contract.
Be informed of any human experimentation or other research/educational
projects affecting his or her care or treatment and can refuse participation
in such experimentation or research without compromise to the patient's
usual care.
Express grievances/complaints and suggestions at any time.
Change primary or specialty physicians or dentists if other qualified
physicians or dentists are available.
Provide patient access to and/or copies of his or her individual
medical records.
Be informed as to the facility's policy regarding advance directives/living
wills.
Be fully informed before any transfer to another healthcare facility
or organization.
Express those spiritual beliefs and cultural practices that do not
harm or interfere with the planned course of medical therapy for
the patient.
Have an initial assessment and regular reassessment of pain.
Education of patients and families, when appropriate, regarding
their roles in managing pain, as well as potential limitations and
side effects of pain treatment.
Have their personal, cultural, spiritual and/or ethnic beliefs considered
when communicating to them and their families that pain management
is an important part of care.
THE
PATIENT IS RESPONSIBLE FOR:
Being considerate of other patients and personnel and for assisting
in the control of noise, smoking and other distractions.
Respecting the property of others and the facility
Reporting whether he or she clearly understands the planned course
of treatment and what is expected of him or her.
Keeping appointments and, when unable to do so for any reason, for
notifying the facility and physician.
Providing caregivers with the most accurate and complete information
regarding present complaints, past illnesses and hospitalizations,
medications, unexpected changes in the patient's condition or any
other patient health matters.
Observing prescribed rules of the facility during his or her stay
and treatment and, if instructions are not followed, forfeits the
right to care at the facility and is responsible for the outcome.
Promptly fulfilling his or her financial obligations to the facility.
Payment to the facility for copies of the medical records the patient
may request.
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Jessie
Scott
ADMINISTRATOR
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At the HealthSouth
Surgery Center of San Francisco, we recognize the importance of
staffing our facility with the highest quality professional health
care support team for you and your surgeon. The staff includes
Anesthesiologists, registered nurses, administrative personnel,
as well as support staff, office personnel and surgical technicians.
Our staff is recognized for providing the highest quality of care.
We appreciate the trust our patients have placed in the staff
at the HealthSouth Surgery Center. We will make every attempt
to honor that trust by providing the high-quality medical care
you expect and deserve.
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Kelly
Bryan
BUSINESS OFFICE MANAGER
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Kathy
Sullivan
OPERATING ROOM MANAGER
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Mena
Brady
DIRECTOR OF NURSING
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The fundamental human relationships involved in the delivery of
quality healthcare services are the foundation of our way of doing
business. Therefore, we place primary value upon our patients, their
families and our employees.
We are dedicated to providing superior care to those individuals
whose lives are entrusted to us. Our primary focus is to respond
to their needs. Our dealings with them will be professional, courteous,
helpful and cooperative.
Our employees are critical to our success as a corporation. We will
respect their individuality, recognize and reward their good performance,
provide opportunities for their growth and development and encourage
their participation in the decision-making process.
We consider respect, trust and integrity to be essential in all
our dealings. We expect honest, ethical behavior from ourselves,
and we encourage it in others.
Our employees live and work in the larger context of society. Therefore,
we value and encourage responsible individual and corporate citizenship.
We recognize our obligation to be a positive influence in the communities
in which we maintain a corporate presence.
We are progressive in our response to the changing needs of our
business and prudent in the management of our resources. We value
superior, high-quality work at the individual, unit and corporate
levels.
Without apology, we are profit-oriented, for only profitable companies
can adapt and survive to meet their long-term commitments to patients,
employees and stockholders.
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We are
licensed by the State of California and accredited by the Joint Commission.
Joint Commission standards deal with organizational quality of care
issues and the safety of the environment in which care is provided.
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HealthSouth Surgery Center of San Francisco does not honor any advance
directive. We provide the patient with information on our policy
should a patient so inquire. Patients are advised of our policy
on the pre-op phone call or prior to surgery.
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©
2003 Health South San Francisco.
All rights reserved. |
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